Contents PART 1 Master Data.......... 11 1 Customizing the Fields in Customer Master Screens.... 12 2 Understanding Cross-Company Sales...... 16 3 Changing Customer Master Data en Masse..... 20 4 Changing the Account Group for a Customer..... 24 5 Blocking or Unblocking a Customer Account.....

27 6 Troubleshooting Missing Sales Areas for Customers.... 30 7 Checking for Incomplete Customer Master Data..... 33 8 Extending the Material Storage Location View.....

36 9 Extending the Material Master Views....... 39 10 Blocking Sales Orders for Obsolete Materials..... 42 11 Maintaining Serial Number Records.......

45 12 Maintaining Pricing Data with a Single Transaction Elec Design Mp001 Driver on this page. .... 49 PART 2 Sales Support......... 51 13 Assigning Sales Activities to Users....... 52 14 Finding Duplicate Sales Activities with the Crossmatching Report. 55 15 Listing Valid Sales Deals by Date....... 57 16 Listing Active Promotions in the System by Sales Area...

59 17 Tracking Item Proposals........ 62 18 Listing Competitive Products in a Product Hierarchy... 64 PART 3 Sales........... 67 19 Adjusting the Layout of Your Order Entry Screen.... 69 20 Processing Incomplete Sales Documents..... 72 21 Executing a Sales Order Quick Change...... 76 22 Processing Backorder SD Documents to Manage Customer Priority.

80 23 Processing Backorders: Changing Committed Quantities... 84 24 Running a Backorder Report for Financial Impact Summary.. 87 25 Automating Material Reallocation and Rescheduling Based on Delivery Priority Settings......... 91 26 Evaluating a Rescheduling Job........ 96 27 Processing Sales Documents That Are Blocked for Delivery.. 98 28 Removing the Billing Block from Sales Documents....

101 29 Eliminating Duplicate Sales Documents...... 104 30 Including Kits in Sales Orders....... 107 31 Updating a List of Sales Orders en Masse..... 112 32 Generating Dynamic Product Proposals for Customers...

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116 33 Checking Material Availability Before Creating a Sales Order.. 119 34 Reviewing Expiring Open Quotations......

121 35 Generating a List of Expiring Contracts...... 124 36 Generating Companion Sales Analysis for Future Orders..